PowerTeacher Changed Views...?

I know that I was pretty harsh on the PowerTeacher set up. After a bit (OK much) playing around with it, there are some really nice aspects. I guess that this shows that, just as in everyday life, letting your thoughts out in the open when you're frustrated is a bad idea.
The feature of exporting to and excel-like document (which is working now) is nice and so is having access to the grades my students have in other classes. I see that there are some gains, as it's on 1.0.3.1...or something like that.
While I do feel bad about blasting the program, I'll leave that post instead of trying to erase my mistake. I will, however, not be so harsh on the program. I'm still waiting for any response from a rep, but understand that I sent 2+ pages of thoughts/complaints/wishes. Maybe a month isn't long enough to figure out what I mean, or it's just not something that's top priority. Either way, I'm making headway in my uses of this product and have a crew of 4 people that are to be helping to facilitate its use. I'm hoping to hear something soon, especially in relation to lengthy and paper intense process of creating reports for missing work, student grades by assignment and a couple of other things, but I've resigned myself to the fact that my thoughts are just not that important. I am but a peon, not to be acknowledged or heard. That's life in public education. If you think about it, from the top down, things are dictated, things must be done. Just look at NCLB....how long can you show progress before you hit the 100% mark? Then think about the 4-5% of the population that has no interest/desire to do anything other than cash a monthly check from the government...well anyway, that's the point. We are to do what we're told, right or wrong.